F.A.Q.

  • Adjust Apple Watch Stainless Steel Link Band

    To remove the links from your stainless steel link bracelet, press the button that is on the inside of the link and pull the link apart from the band. To reattach the links you can simply push the links back together.
  • How can I pay for my order?

    You can use any major Credit / Debit Card or Paypal before you checkout to place your order.
  • How can I return my product?

    Please refer to our return policy: https://www.spartanwatches.com/pages/returns-exchanges
  • How do I exchange an item I received?

    To exchange your item, please visit https://www.spartanwatches.com/a/returns and follow the instructions. When your item is received by us, we will process your exchange and send you an email confirmation.
  • How long will it take my order to ship?

    We strive to ship our orders out as soon as possible after placing your order. Allow up to 2 days for processing. During the holiday season, please allow up to 7 days for processing. To check the status of your order, please use your order confirmation email for a direct link to your live order...
  • How to use a discount code or store credit code?

    On the checkout page, there is an area to add a discount code. You will need to insert the discount code exactly as you received it into the 'Discount' box and click Apply to receive the discount.
  • Manufacturer for Apple watch bands

    All of our Apple Watch bands are manufactured by our company. We use the same high-quality materials that Apple uses and have very strict quality standards to ensure your satisfaction. If for any reason you are not satisfied with the quality of our Apple watch bands, you can return it back to us ...
  • Refund My Order

    To view our refund policy, please visit https://www.spartanwatches.com/pages/returns-exchanges. Please review it and if you feel your item qualifies for a refund please send us a message and let us know the reason.
  • Tracking information not updating

    After receiving your initial email of order shipment, it may take up to 3 days for USPS to update the tracking information. During the holiday season, please allow up to 7 days for tracking information to be updated. If you have not received your shipment within 14 days after it has been marked a...
  • What if I need to make a change to my order?

    Please contact us as soon as you can. Our orders can sometimes ship quickly after placing them. We will do our best to honor any order changes before it has shipped. After the order has shipped, we are not able to make changes.
  • Where is my order?

    We apologize deeply for the delay in your order delivery. We are in the process of switching our fulfillment center and we are currently experiencing longer than normal delays on some shipments of orders. We are working hard to deliver all orders as soon as possible. To check the status of your...